A burst or split pipe
Water escaping from a split pipe works into wall cavities, ceilings and floors. Locating the damaged run comes first, and after that stretch is replaced, the neighbouring pipe is looked over too.
Water through a ceiling, a backed-up sewer, an overflowing toilet, a leaking heater or dry taps in Cedar Hill all start the same way, with a phone call, and the plumber you hire then gives a free estimate.
Below are the five problems this page covers, what the city says about your own cut-off valve and what a freezing night can do to exposed pipes.
Water escaping from a split pipe works into wall cavities, ceilings and floors. Locating the damaged run comes first, and after that stretch is replaced, the neighbouring pipe is looked over too.
When sewage surfaces in a bathtub or floor drain, the line is blocked somewhere below. The stoppage is cleared first; if the cause is unclear, a camera goes down the line to find it.
An overflowing toilet may have a blockage in its own trap or further down the drain. Once the stoppage is cleared, the other drains in the house are tested to see that they run.
Water pooling under a tank heater or dripping from its fittings means the unit needs a look. The plumber decides whether a repair is enough or the tank should be replaced.
When no water comes out of any tap, the cause could be a break in the line or a closed valve. The plumber traces which one it is and restores the supply.
Cedar Hill Utility Services owns and maintains the water system up to and including the meter, and residents own the system from the meter onward. Residents must use their own personal cut-off valve, not the city’s angle stop in the meter box.
The city encourages homeowners to locate that personal cut-off, with a plumber’s help if necessary, and a plumber can also install one.
Pipes in attics, garages and outside walls suffer when the temperature drops, and in Cedar Hill that means roughly 26 days a year at or below freezing, with January nights averaging 35°F.
Cedar Hill is one of the towns in the pipe freeze risk checker. Select it, indicate which wall, attic or garage the pipes run through, and a risk level shows up for you to check ahead of the next cold night.
Hidden water damage goes to leak detection, sewage trouble goes to sewer repair, and the homepage lists everything else in case your problem is something different.
Call us to discuss your current issue and how we can assist you. The call is free and you get a free, personalized estimate with no obligation. We're here to help.
Call (855) 321-3426